Company contact details:
ARC Reuter GmbH
Unterer Ziegelweg 2
78727 Oberndorf am Neckar
Phone: 07423 8752572

Contact Information of the Privacy Supervisor:
Name: Jochen Reuter
Phone: 07423 8757572

Privacy Policy

As a user of our website, you will receive in this privacy statement all the necessary information about how, to what extent and for what purpose we or third-party providers collect and use data from you. The collection and use of your data is strictly in accordance with the requirements of the federal data protection act (BDSG) and the Telemedia Act (TMG). We are particularly committed to the confidentiality of your personal data and therefore work strictly within the limits set by the legal requirements. The collection of this personal data is voluntary, if we can. We will also only share this data with third parties with your expressed consent. We ensure high security when it comes to particularly confidential data such as payment transactions or with regard to your requests to us by using SSL encryption. At this point, however, we do not want to miss out to inform you on the general dangers of internet use, over which we have no influence. Especially in E-mail traffic, your Data is not secure without further precautions and may be collected by third parties.

Information, Deletion, Blocking

You will receive information about the personal data we hold about you as well as the origin, recipient and purpose of data collection and data processing at any time. You also have the right to request the correction, blocking or deletion of Your data. Exluded is data that is retained due to legal regulations or required for proper business execution. In order for a data blocking to be realized at any time, data is stored in a blocking file for control purposes. If data is not collected by a legal archiving obligation, we will delete your data at your request. If the archiving obligation is in order, we will block your data. For any questions and concerns regarding the correction, blocking or deletion of personal data, please contact our data protection supervisor under the contact details in this privacy statement or to the address mentioned in the imprint.


We use cookies on our website. These small text files are stored on your PC from our server. They support the presentation of our website and help you move around our website. Cookies collect data about your IP address, browser, operating system and internet connection. We do not associate this information with personal data and do not disclose it to third parties. Under no circumstances are cookies used by us to bring malicious or espionage programs to your computer. You can also use our website without the use of cookies, which may result in a limited number of representations and functions of our offer. If you want to turn off the cookies, you can do so via special settings of your browser. Please use its help function to make the appropriate changes.

Provision of Paid Services

If you wish to use the paid services and services offered on our website, we may need to collect further data from you for billing purposes and for security reasons. Regularly it is about your name, a valid E-mail address and, if necessary, your address and telephone number as well as further information depending on the individual case. It may also be about content that allows us to verify the information provided, such as your ownership of the email address provided. We need to make sure, for legal reasons, that you actually want to receive the services on offer, and we can properly charge you for the service. We work in payment transactions to secure your data with the encryption standard SSL, recognizable by the browser line "https:///".

Collection of Access Data

The delivery and presentation of the content via our website technically requires the collection of certain data. With your access to our website, these so-called server log files are recorded by us or the provider of the webspace. These log files do not allow any conclusions to be Drawn about you and your person. The relevant information consists of the name of the website, the file, the current date, the amount of data, the webbrowser and its version, the operating system used, the domain name of your internet provider, the referrer URL as the page from which you came to our website, as well as the corresponding IP address. We use this data to present and deliver our content as well as for statistical Purposes. The information supports the provision and continuous improvement of our offer. We also reserve the right to check the mentioned data retrospectively, should there be a suspicion of unlawful Use of our offer.

Third-Party Content and Services

The offer on our website may also collect content, services and services from other providers that complement our offer. Examples of such offers include maps of Google Maps, YouTube videos or third-party graphics. Loading these services from third parties requires regular delivery of your IP address. This makes it possible for these providers to perceive and store your user IP address. We make every effort to include only third-party providers that use IP addresses solely to deliver the content. However, we have no control over which third-party provider may store the IP address. This storage can be used, for example, for statistical purposes. Should we become aware of third-party storage operations, we will immediately notify our users of this fact. Please also take note of the specific privacy policy regarding individual third-party providers and service providers whose service we use on our website. You can also find it in this privacy policy.


You can register on our website to receive our newsletter. We need your email address to do this. In addition, in accordance with the relevant legal requirements, we must check whether you are actually the owner of the e-mail address provided and wish to receive the newsletter. We therefore collect information that makes such a review possible. The data collected in this context is used to send and receive the newsletter. They have a different purpose and will not be passed on to third parties. In addition to the information necessary for newsletters, no further data is collected from our site. Since newsletter delivery and receivings depend on your consent, you can revoke this consent to collect and store your data at any time without giving any reason. Use the "unsubscribe link" provided in the newsletter.

Personal Data

We collect personal data in the context of data avoidance and data economy only to the extent and as long as is necessary for the use of our website or is prescribed by the legislature. We take the protection of your personal data seriously and adhere strictly to the relevant legal regulations and to this privacy policy when collecting and processing personal data. If the purpose of the data collection is removed or the end of the statutory storage period has been reached, the collected data will be blocked or deleted. Our website can be used regularly without the disclosure of personal data. If we collect personal information – such as your name, address or e-mail address – this data collection is voluntary. Without explicit consent from your side, this data will not be brought to the attention of third parties. Please note that data is generally not always transmitted securely on the internet. Especially in E-mail traffic, protection in the exchange of data cannot be guaranteed.

Server Log Files

Server log files are anonymised data that is collected when you access our website. This information does not allow any conclusions to be drawn about you personally, but for technical reasons it is indispensable for the delivery and presentation of our content. You also serve our statistics and the constant optimization of our content. Typical log files are the date and time of access, the amount of data, the browser used for access and its version, the operating system used, the domain name of the provider you commissioned, the page from which you came to our offer (Referrer URL) and your IP address. Logfiles also allow close examination in the event of suspicions of unlawful use of our website.

Revocation Promotional Emails

As part of the legal imprint obligation, we must publish our contact details. These are used by third parties in part to send undesirable advertisements and information. We hereby revocate to any sending of promotional material of all kinds that we did not explicitly authorize. We also expressly reserve the right to take legal action against the unwanted and unsolicited sending of promotional material. This is especially true for so-called spam E-mails, spam letters and spam faxes. We would like to point out that the unauthorised transfer of promotional material may affect both competition, civil and criminal offences. Spam E-mails and spam faxes in particular can lead to high claims for damages if they disrupt business operations due to overcrowding of mailboxes or fax machines.

Encrypted Payment Transactions

We secure your Data in payment transactions. That's why our site uses SSL encryption for security reasons and to protect your confidential and personal content when transferring in payment transactions. You can determine for yourself whether SSL encryption is enabled or not. You can see the use of Encryption on the browser's address line. Only if the regular display switches from "http://" to "https://," is the data transfer encrypted. The Browser line "https://" shows the use of SSL encryption, payment transactions are now encrypted. By activating SSL encryption, it becomes impossible for third parties to read your confidential data. Therefore, only transfer your data with SSL encryption enabled.

Using Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "Cookies", text files that are stored on your computer and enable analysis of your use of the website by you. The information generated by the cookie about your use of this website are usually transmitted to a server of Google in the United States and stored there. In case of activation of IP anonymization on this website, your IP address is shortened Google within member states of the European Union or in other states party to the agreement on the European economic area. Only in exceptional cases, the full IP address is sent to a server of Google in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about the website activities and to provide further services related to website activity and internet usage for website operators. The IP address from your browser sent as part of Google Analytics is not merged with other data of Google. You can prevent the storage of cookies by adjusting your browser software; We point out however, that you might not use all functions of this website in this case. In addition, they can capture data generated by the cookie and your use of the site (Your IP address) on Google, as well as prevent the processing of this data by Google by downloading the browser plug-in available at the following link and install:

For more information about terms of use and privacy, see the Google Analytics conditions or see the Google Analytics Overview. We point out, that on this webpage the Google Analytics code is expanded with "GAT._anonymizeip();, to anonymise collection of IP addresses (so called IP masking).