Revocation Instruction

Right of Revocation

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.

To exercise your right Of revocation, you must give us (ARC Reuter GmbH, Unterer Ziegelweg, 78727 Oberndorf am Neckar, Represented by, CEO: Jochen Reuter, Phone: 07423 8752573, Telefax: 07423 8752572, Email:, registration in the Commercial Register, register court: Stuttgart, register number: 481201, VAT Identification Number pursuant to § 27a VAT Act: DE221981097) By means of a clear declaration (e.g. inform a Letter, fax or E-Mail sent by post of your decision to revoke this contract. You can use the attached sample revocation form, but it is not mandatory.

In order to respect the revocation period, it is sufficient that you send the notice of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revocate from this contract, we will have to provide you with all the payments we have received from you, including delivery costs (with the exception of the additional costs arising from your delivery being a different type of delivery than the cheapest standard delivery offered by us) to repay immediately and no later than fourteen days from the date on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; Under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to a handling of them that is not necessary to check the nature, characteristics and functioning of the goods.

Template Revocation Form

(If you want to revoke the contract, please fill out this form and send it back.)

– To

ARC Reuter GmbH
Unterer Ziegelweg 2
78727 Oberndorf Am Neckar

represented by CEO: Jochen Reuter
phone: 07423 8752573
fax: 07423 8752572

registration in the commercial register.
register court: Stuttgart
registration number: 481201

VAT Identification Number pursuant to §27a VAT Act: DE221981097

– Hereby I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

– ordered on (*)/received on (*)

– name of customer(s)

– address of customer(s)

– signature of the customer(s) (paper only)

– Date

(*) Delete as applicable.